Privacy Policy

Last Updated: June 3, 2026

1. Introduction

Lexa AI Research Assistant ("Lexa", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website and use our AI-powered research services (the "Platform").

By using the Platform, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

2. Information We Collect

We collect information that allows us to provide you with the best experience possible:

Personal Information: Name, email address, password, and billing information when you register and subscribe.
User Content: Documents, text, queries, and research materials you upload or input into the Platform for analysis.
Usage Data: Information about how you interact with the Service, including IP address, browser type, pages visited, and timestamps.
Cookies and Tracking: We use cookies to maintain your session and analyze platform performance.

3. How We Use Your Information

We use the collected information for specific purposes:

To provide, operate, and maintain the Service.
To process your transactions and manage your subscription.
To improve our AI models and user experience (using aggregated, non-personally identifiable data where applicable).
To communicate with you regarding updates, security alerts, and support.
To comply with legal obligations and enforce our Terms of Service.

4. Disclosure of Your Information

We do not sell your personal information. We may share information only in the following situations:

Service Providers: With third-party vendors (e.g., payment processors, cloud hosting) who perform services on our behalf and are bound by confidentiality obligations.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We implement commercially reasonable technical and organizational measures to secure your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access and receive a copy of your personal data.
The right to rectify or update inaccurate personal data.
The right to request deletion of your personal data ("Right to be Forgotten").
The right to restrict or object to our processing of your personal data.

To exercise these rights, please contact us at halolexaa@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
Lexa AI Research Assistant
Email: halolexaa@gmail.com
Whatsapp +62 851-9064-5707